Frequently Asked Questions
Find answers to common questions about ALH perfumes, ordering, shipping, and more.
The longevity of our RAMZAN fragrance varies based on the concentration and your skin type. Our standard Eau de Parfum concentration typically lasts 6-8 hours on the skin. Factors such as skin pH, moisturization, and environmental conditions can affect how long you notice the fragrance.
RAMZAN is a complex fragrance with top notes of bergamot and lemon, heart notes of lavender and geranium, and base notes of oakmoss, amber, and musk. This creates a distinctive scent profile that's both fresh and sophisticated.
Yes, ALH Perfumes is committed to being cruelty-free. We do not test our products on animals, and we work exclusively with suppliers who adhere to the same ethical standards. Our commitment to cruelty-free practices is part of our dedication to responsible luxury.
To preserve the integrity of your fragrance, store it in a cool, dry place away from direct sunlight. Keep the bottle tightly closed when not in use, and avoid exposing it to extreme temperatures. Proper storage can help maintain the fragrance's quality for years.
For hygiene reasons, we cannot accept returns on opened bottles of perfume. We recommend ordering a sample or travel size first if you're unsure about a fragrance. Our sample program allows you to try before committing to a full bottle.
Yes, we ship worldwide. International shipping costs and delivery times vary by destination. During checkout, you'll see the available shipping options for your country along with the associated costs. Most international orders are delivered within 7-14 business days.
Once your order has shipped, you'll receive a confirmation email with tracking information. You can track your package on our website using the tracking number provided. If you have any issues with tracking your order, please contact our customer service team at help.alh.in@gmail.com.
We accept all major credit cards including Visa, Mastercard, and American Express. We also support PayPal and Apple Pay for your convenience. All transactions are processed securely using industry-standard encryption technology.
Still Have Questions?
Our customer service team is here to help you with any additional questions you may have.